AI-native. Inside your ServiceNow instance. On your data.
LAS VEGAS — May 5, 2026 — At ServiceNow Knowledge 2026, ins-pi today introduced Transformation OS™, the first AI system designed not to advise, but to execute enterprise transformation.
For decades, enterprise transformation has relied on frameworks, slide decks, and disconnected tools. Strategies were defined, but never operationalized. Data was fragmented. Decisions were delayed. And by the time leadership aligned, reality had already changed.
Transformation OS™ replaces frameworks with an engine.
It lives inside Command, the evolution of ins-pi’s flagship product UPMX, and ships as part of the newly launched YouDesign Enterprise Transformation Suite: a set of five fully ServiceNow-native applications that turn transformation into a continuous, measurable, and executable system.
A System, not another Toolset.
Unlike traditional architecture tools or external AI platforms, the entire suite runs 100% inside the customer’s ServiceNow instance, directly on live operational data.
No connectors. No data movement. No delay between reality and decision.
When something changes in ServiceNow, the enterprise model updates instantly. Dependencies, risks, and impacts are visible in real time, not weeks later.
The Breakthrough: Command, Powered by Transformation OS™.
At the core of the suite is Command (formerly UPMX), now powered by Transformation OS™, ins-pi’s purpose-built Small Language Model (SLM), trained on the 150 transformation use cases ins-pi has codified across a decade of customer engagements.
Most AI systems generate answers. Transformation OS™ generates outcomes.
It does not produce generic responses. It translates goals into execution.
A leader can define an outcome, “Reduce OPEX by 20% by end of 2026,” and the system will identify the required analyses, assess data quality and gaps, guide data completion, generate prioritized action plans, and feed those actions directly into operational workflows.
All of it happens inside the customer’s ServiceNow tenant.
No external APIs. No data exposure. No unpredictable costs.
“For years, transformation has been designed in frameworks but executed in fragments. With Command, the evolution of UPMX, we’ve built the first system where transformation actually runs. And with Transformation OS™ inside it, powered by our purpose-built SLM, that system can now think, guide, and act on transformation in real time.”
— Klaus Isenbecker, Co-Founder, ins-pi
Blueprints: Structural control over Enterprise reality.
ins-pi also introduced Blueprints, a new application that establishes continuous structural control over the ServiceNow landscape.
As ServiceNow environments grow, they inevitably drift. Relationships break, dependencies become unclear, and confidence in the data erodes, not because the platform fails, but because there has never been a governed way to continuously define, validate, and enforce structure.
Blueprints closes that gap for the first time.
It makes structure visible, measurable, and enforceable in real time, turning enterprise data into a continuously auditable and provably compliant system.
Using governed templates, real-time compliance scoring, and built-in audit capabilities, organizations can instantly see what is valid, what is at risk, and what is broken, before issues propagate into operations.
Architecture is no longer documentation. It becomes an enforceable system.
The YouDesign Enterprise Transformation Suite
The suite brings together five connected, ServiceNow-native applications:
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Freelucy, instant CI relationship management. -
Blueprints, real-time structural control and compliance. -
Models, live, AI-assisted visualization of enterprise data. -
Processes, BPMN modeling connected to execution. -
Command, the Transformation OS™ platform (formerly UPMX), generally available Q3 2026.
Together, they form a closed loop: from data, to insight, to decision, to execution, and back to data.
A Deliberate AI Strategy.
ins-pi’s approach to AI is intentionally different. Some products require no AI, because great design removes the need for it. Others let customers bring their own model, with full data control. And for transformation itself, ins-pi built something entirely new.
Transformation OS™ is not a general-purpose AI. It is a specialized system designed for one purpose: making enterprise transformation executable.
“Most AI systems can describe transformation. Transformation OS™ is built to run it. That’s the difference between AI that talks about transformation and AI that actually does it.” — Kadir Özbayram, Co-Founder, ins-pi
Defining a new category: Enterprise Design.
ins-pi defines this new discipline as Enterprise Design: the ability to shape an enterprise intentionally, using live data, governed structures, and executable systems. The YouDesign Enterprise Transformation Suite is the first platform to make this discipline operational at scale.
Availability
Blueprints is available today in the ServiceNow Store and at ins-pi.com/getblueprints.
Command, powered by Transformation OS™, will be generally available in Q3 2026.
Existing UPMX, Designer, and BPM customers transition seamlessly: same data, same configurations, no migration, no disruption, with Transformation OS™ included as part of Command.
About ins-pi
ins-pi is the Enterprise Design company. Founded in 2015 with dual headquarters in Miami and Cologne, ins-pi serves more than 500 enterprise customers globally as a ServiceNow Elite Partner.
The company has been recognized by leading industry analysts as a visionary in enterprise architecture tools, named to the Financial Times FT 1000, and listed three times among the TOP 100 Innovators in Germany.
Learn more at ins-pi.com.
Media contact: marketing@ins-pi.com
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Forward-looking statements. This release contains forward-looking statements regarding product availability, capability, and future development, including the planned Q3 2026 general availability of Command. Actual outcomes may differ from those projected, and ins-pi assumes no obligation to update these statements except as required by law.
YouDesign®, the YouDesign product names, and Transformation OS™ are trademarks of ins-pi. ServiceNow, the ServiceNow logo, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. ins-pi is an independent ServiceNow Elite Partner; ServiceNow does not endorse the YouDesign Enterprise Transformation Suite or Transformation OS™.