Accessing your ServiceNow data has never been more straightforward. You can effortlessly translate complex interdependencies into dynamic diagrams, intricate models, compelling visualizations, or organized tables.
We asked the EA community on LinkedIn a simple yes or no question: Do data stewards engage with your EA portfolio?
Not surprisingly, 75% of the people said that data stewards don’t really engage or manage the data in the EA portfolio. This has been a problem for enterprise architecture teams for decades. Read further as we dive into a few things you can do to get data stewards on your side and engage with your EA portfolio. (Skip to webinar recording here.)
1. Have Direct Business Value You’re Working Towards
Don’t just show some beautiful models the data stewards won’t understand. It is vital that you tell them why you need to work together and what the outcomes would be. You need to be clear about the value being provided to the organization.
Don’t just build some beautiful models, that nobody understands.
2. Get Senior Stakeholders on Board
To get senior stakeholders on board, you must understand their mindset. Here are some practical tips on how you could do that:
Meet them in the hallways and just ask them.
Invite them for lunch to discuss where their current focus is.
Talk to their secretary and see if you can get the notes from their last board meeting.
At the end of the day, senior stakeholders are the ones who decide whether what you’re doing is successful or not, so make sure your efforts align with the business goals.
3. Communicate EA’s Value via Internal Channels
You should communicate the following two points in clear and layman’s terms:
What is the business value you’re driving?
Who is the key stakeholder supporting you?
Consider investing in (or see if your organization already has one!) a communications officer who has no idea of enterprise architecture. This way, you ensure that your communications will be in a language that anyone from your organization will understand. Because if this communications officer can understand what you’re doing, they can explain it to anyone and everyone in the company for you.
It would be best to deliver value every 3-6 months.
4. Have the Stewards’ Immediate Manager Committed
Before doing anything with the data stewards, you should contact their immediate manager and inform them. If you keep them in the dark, they could be an obstacle for you in the future.
When you have the data stewards’ immediate manager committed, they will work towards your success, too.
5. Make Engaging with The Portfolio as Easy as One, Two, Three
It would be best if you aimed for the engagement with your portfolio to be a one-click solution. It is vital to ensure the data stewards' job of updating or validating your data would take them as few clicks as possible. Make the task as simple as possible.
Make sure you assign tasks or email reminders to the stewards, so they know when it is time again for them to validate your data.