FREELUCY is a visual relationship editor that extends ServiceNow’s capabilities to create, remap and delete relationships between Configuration Items (CI) elements easily. Its drag & drop simplicity will ensure that it will create only allowed relationships.
Relationships are essential to understand the interdependencies throughout portfolios and the overall CMDB relationships. We believe it should be easy and intuitive to maintain them – even if you are not an Enterprise Architect! This is what we want to achieve by offering FREELUCY for free.
In today's Information Age, businesses need a deep understanding of the interdependencies across processes, applications, technologies, and more. Maintaining those relationships provides a basis for better impact analysis and decision-making.
Editing relationships can be tricky for end users and requires deep subject expertise and understanding of the underlying metamodel. FREELUCY is very easy to use for anyone from Enterprise Architects to Data Stewards. The data quality of your relationships will improve significantly, so that you can make better impact analysis across your processes, applications, technologies, and more.
The Story behind FREELUCY
While looking to improve the user experience for our UPM-X customers, we created a feature to create, remap, and delete relationships between CI elements. A very easy and visual editor that uses simple drag & drop.
All in all, we just wanted to create a simple feature that anyone using ServiceNow can use. This is our way of giving back to the ServiceNow community!
Is it really for free?
Yes! FREELUCY is using core ServiceNow functionalities with added enhancements. No tables are introduced; therefore, no ServiceNow licenses are required! So really, anyone from your organization can use it.
If you ask, "What’s in it for ins-pi?" the answer is pretty simple: We have been developing on the ServiceNow platform since 2015, and during this time, we got a lot from the ServiceNow community. Now, it’s time for us to give something back.