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2 min read

How To: Enable Complete Business Architecture Natively on ServiceNow

How To: Enable Complete Business Architecture Natively on ServiceNow

The latest UPM-X release (V4.6) is a significant leap forward that provides comprehensive support for your business architecture. With this release, the ins-pi UPM-X metamodel is aligned to the latest Business Architecture Guild® Metamodel. This means that ins-pi now offers the only solution with complete Business Architecture enablement on ServiceNow.


What does it mean for your organization?

If your organization is using the Business Architecture Body of Knowledge® (BIZBOK®) as the guide for your business architecture practice, you now have a solution offering the Business Architecture Guild® metamodel – natively on the ServiceNow platform – at your fingertips!

Practitioners are now able to establish comprehensive business architectures within the ServiceNow platform. But wait, there’s more! All of the operational CMDB data you already have in ServiceNow can now also be contextualized within business architectures, used, and analyzed through the lens of the business.


What is BIZBOK®?

BIZBOK®, the Business Architecture Body of Knowledge®, is a framework that provides guidance and best practices for creating and managing business architecture within an organization. Learn more about Designer's BIZBOK® Guide compatibility in our upcoming webinar:


With UPM-X now being BIZBOK® Guide compatible, your organization can unlock a range of advantages, including:


Standardized Business Architecture

Standardized approach to developing business architecture artifacts, such as:

UPM-X enables the implementation and utilization of the Business Architecture Guild® Metamodel principles, ensuring consistency and alignment in business architecture across the organization.


Alignment with Industry Best Practices

Align your business architecture practices with recognized standards and leverage proven methodologies, such as TOGAF (The Open Group Architecture Framework) and BPMN (Business Process Model and Notation).


Improved Communication and Collaboration

Leverage a shared platform for creating, visualizing, and analyzing your business architecture artifacts to foster better communication, reduce misunderstandings, and encourage collaboration across business & IT teams.


Enhanced Decision-Making

Gain a holistic view of your business architecture and enable data-driven decision-making. The Business Architecture Guild® Metamodel allows analysis and evaluation of business capabilities, processes, and organizational structures. By enabling it within UPM-X, you can:

  • provide insights and analytics,
  • empower stakeholders to identify areas for improvement,
  • optimize processes,
  • make informed strategic decisions.


Seamless Enablement with ServiceNow

By being built directly on the ServiceNow platform, UPM-X seamlessly enables the integration of the Business Architecture Guild® Metamodel and its principles and artifacts. This alignment ensures that business architecture is integrated with IT operations, facilitating better collaboration and alignment between business and IT functions.

UPM-X BIZBOK Extensions

learn more about upm-x


Scalability and Flexibility

This new enablement is designed to scale with your organization's needs. It supports the management of large and complex business architectures and accommodates diverse business units, departments, and processes.

UPM-X also provides flexibility in configuring and customizing the Business Architecture Guild® Metamodel framework to suit your specific organizational requirements.


In summary, when enabled within UPM-X, this Business Architecture Guild® Metamodel compatibility brings you benefits such as:

  • standardized business architecture
  • alignment with industry best practices
  • improved communication
  • enhanced decision-making capabilities
  • seamless enablement with ServiceNow
  • scalability

If your organization is seeking to effectively manage its business architecture and align it with IT operations – upgrading to the latest version of UPM-X will be a forward-thinking decision.

to release notes


If you’re looking to learn more about UPM-X and how it can support your team, get in touch with us today:

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