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Accessing your ServiceNow data has never been more straightforward.
You can effortlessly translate complex interdependencies into dynamic diagrams, intricate models, compelling visualizations, or organized tables.

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FREELUCY Light Horizontal
FREELUCY is a visual relationship editor extending ServiceNow capabilities to create, remap and delete relationships easily. Its drag & drop simplicity will ensure that it can create only permitted.
Designer Light Horizontal
Designer enables end-to-end Design-Driven Transformation by seamlessly interacting with your existing processes through your diagrams, making it easy to bring your planned changes to life.
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The ins-pi professional services are tailored to make our customers self-sufficient. Contact the Sales team to learn more.
 
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Services enablement

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The ins-pi enablement packages are crafted to empower you and your core team while fostering self-sufficiency.

Designer Enablement UPM-X Enablement
Pricing
on request
6668

on request
7
Enablement
Remote enablement
The enablement is delivered through remote sessions.
Best-practice advisory
ins-pi Practice Consultants will provide best-practice advisory to keep the configuration in alignment with ServiceNow & market best-practices.
Scope
Initial configuration
ACL configuration
Realtime Indicators
Views & Filters
Shape libraries N/A
Calculated fields N/A
Configuration packaging & staging N/A
Metamodel extensions
Enable initial set of use-cases
Data Migration
 

Designer Enablement

The Designer Enablement Package supports the initial configuration of the Designer application for organizations to get started immediately with predefined budget. The enablement is delivered by ins-pi Practice Consultants and Technical Consultants following ServiceNow and market best-practices. 

Concept & Specification Enablement Step Description
Session #1

Kick-off & Introductions.
Review use-cases, validate metamodel, entitlement & installation.
Review support model.

Session #2 Review requirements for shape libraries, shapes, class definitions, cross-scope privileges, and access rights (ACLs).
Session #3 Review requirements for class fields, relationship definitions, relationship fields, realtime indicators, global filters, global templates.
Session #4 Review requirements for approval workflow, best practice process advisory, outcome review, planning next steps & deliverables. Q&A.
Configuration & Implementation Metamodel Configure suggested relationships, class definitions, relationship definitions, class fields, relationship fields.
Shape Libraries & Shapes Configure shape libraries and shapes.
Realtime Indicators Configure realtime indicators and indicator breakdowns.
Global Filters & Templates Configure global filters & templates.
Access Rights (ACL) Configure access controls, groups and roles.
Approval Workflow Configure custom approval workflow.
Project Management Project management, status calls and interactions.

 

UPM-X Enablement

The UPM-X Enablement Package supports the initial configuration of the UPM-X application for organizations to get started immediately with predefined budget and best-practice guidance. The enablement is delivered by ins-pi Practice Consultants and Technical Consultants following ServiceNow and market best-practices. 

Preparation & Kick-off Enablement Step Description

Entitlement & Installation

Initiate entitlement and support application installation on DEV, TEST, PROD.

Kick-off preparation

Arrange kick-off meeting and complete all arrangements for enablement success.

Enablement
Session #1

Kick-off & introductions, entitlement & installation, support model, way of working & customer input, project organization and setup.

Enablement
Session #2

Review use-cases, metamodel and lifecycles.

Onboarding

Completing onboarding requirements and accounts created for ins-pi members.

Core Configuration

Metamodel documentation

Document metamodel requirements incl. fields & relationships.

Metamodel implementation

Enhance information model with additional fields and relationships.

Lifecycle phases

Agree and configure lifecycle phases and styles.

Realtime Indicators

Review, define & configure realtime indicators.

Forms & Lists 

Review, agree and configure form/list layouts/process flow.

Application menu

Define and configure menu, portal and navigation tree.

Testing

Create test cases and test core configuration.

Packaging

Create runbook & package configuration.

Enhanced Configuration

Configuration

Configure business rules/clients scripts/UI policies/Scheduled Jobs.

Calculated fields

Configure calculated fields and algorithms.

Testing

Create test cases and test core configuration.

Packaging

Update runbook & package configuration.

 Access Rights Configuration

Specification

Define user access & ACLs incl. read/write/visibility.

Configuration

Setup user access & ACLs incl. fields per role/group.

Testing

Create test cases and test core configuration.

Packaging

Update runbook & package configuration.

Reports & Dashboards

Specification

Specify reports & dashboard (mockups)

Configuration

Configure reports & dashboards

Packaging

Update runbook & package configuration.

Deployment & Testing

Deploy configuration on TEST

Assist configuration deployment on TEST

Complete testing on DEV

Configuration testing on TEST

Fixing

Fix any issues

Deploy configuration on PROD

Assist configuration deployment on PROD

Packaging

Finalize solution documentation & configuration backup

Project Management

Final presentation

Final stakeholder presentation of project results

Weekly Status meetings

Weekly status calls

Project Management

Project management, status calls and interactions.

 

Have any specific questions about our enablement packages?

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